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DeborahL's Profile

Title Last Reply

Can't Unsubscribe from Newsletters

Hi hdgjdfg.

If you hover over your avatar at the top right of the page, you can then select Settings from the dropdown. On the Settings page, you can uncheck the boxes for any newsletters you don't want, then click the Update Subscriptions button.

There's also an Unsubscribe link at the bottom of each newsletter.

If neither of those options works for you, let us know and we'll take another look.

Mar 23, 2015
DeborahL in Site Talk

Trouble on Galaxy Tab

Hi Gatogrande.

At the moment, Android tablets are being served the mobile version of our site. We hope to improve that experience in the future.

For now, viewing the desktop version of the site might help. To do this in Chrome, open the browser and at the upper right of the window you should see what looks like a vertical ellipsis (3 vertical dots). Touch that and a dropdown menu should appear. Near the bottom of the list is the option "Request desktop site"--touch that and the page will refresh using the desktop display.

I believe you'll have to make that choice every time you launch the browser, and it will only apply to the window you specifically set it in. For instance, if you open a new tab in Chrome, whatever page/site you go to will not have the "Request desktop site" button checked in the browser settings.

Hope that helps!

Mar 20, 2015
DeborahL in Site Talk

New Feature: Email Notifications

Hi VivreManger.

To get to your profile, you can click on your username within a post (text that is blue is a clickable link, so your username is clickable, and leads to your profile page). You can also click on your avatar at the top right of every page.

However to activate notifications, you need to get to your Settings page. You do that by hovering over your avatar at the top right, which will then display a dropdown. Click on Settings, then choose the Chowhound tab, check the box to Enable Chowhound Notifications, and click the Submit button.

Mar 19, 2015
DeborahL in Site Talk

recipe comments dates posted backwards

Hi Petra. If you want to reverse the order of the comments, just click on the clock button at the top right just below the original post. That button will toggle your sort order between newest first and oldest first.

Mar 18, 2015
DeborahL in Site Talk

Vegetarian Black Bean Breakfast Burritos

Mar 17, 2015
DeborahL in Recipes

Thanks for eliminating voice-overs!

Hi FillmoeSF. We're happy it's been resolved. Be sure to let us know if you run into these types of ads again!

Mar 17, 2015
DeborahL in Site Talk

Chowhound causing Shockwave to keep crashing

Hi boogiebaby.

We're not seeing that happen on our end. paulj is probably on to something with it being related to ads. You might check what, if any, browser extensions or scripts you have running and see if adjusting the settings there resolves the issue.

Mar 16, 2015
DeborahL in Site Talk

Does anyone else suffer "fly-away posts" when posting on Chowhound?

Hi Caroline1. We haven't encountered this issue or been able to reproduce it, but we'll keep an eye on it.

As for the mentions of browser pages refreshing on mobile when switching between tabs: That doesn't seem to be specific to Chowhound. We've seen that for many sites, and across mobile operating systems and devices.

Thanks for the reports.

Mar 16, 2015
DeborahL in Site Talk

How do I unfollow a thread

Hi mutantear. You can also unfollow a thread on your profile page. Just uncheck the yellow star next to the thread title on the My Followed Discussions tab.

Mar 13, 2015
DeborahL in Site Talk

See All isn't working

If you didn't see page numbers, it was because the thread hadn't "paginated" yet (hadn't gotten enough top-level responses to add additional pages--only direct replies to the original post are counted to create additional pages, replies to replies don't affect the number of pages in a discussion). We haven't changed the pagination feature--it might just be that you only noticed this difference now. If what you see is the same as the screen shot from Pat, then you *are* seeing all posts on one page. (That is, the last top-level reply on this thread is your comment about sending a screen shot. If you were looking at it page by page, that comment would be on page 2. If you're on the See All page, that is the last comment on the single page of all comments.)

Mar 13, 2015
DeborahL in Site Talk

See All isn't working

Nothing has changed with this feature. The page numbers were always clickable as an alternative to See All. If your default setting is for Collapsed/See All, then you are landing on the See All page (when the See All button is blue). There is no need to then click through each individual page--all of the posts are there on one long page for you.

Mar 12, 2015
DeborahL in Site Talk

See All isn't working

Right, so as noted earlier, you ARE on the See All page. That's why "See All" is highlighted in blue. If you went to page 5 of whatever thread you were viewing in this screen shot, the last post displayed there would be the same as the last post displayed here.

Mar 12, 2015
DeborahL in Site Talk

See All isn't working

Please post a screen shot of what you're seeing, taken near the bottom of the page showing both the last post you see and the See All button.

Also, try logging out and back in, and clearing your cache.

Thank you.

Mar 12, 2015
DeborahL in Site Talk

Ease of copyingrecipes

Hi LaGato. Here's a screen shot of the print button described by blue room. Let us know if you have any further trouble.

Mar 12, 2015
DeborahL in Site Talk

See All isn't working

Hi eatingjoy. I'm not sure I understand what you're seeing. If the See All button is blue, that means you are on the See All page (it's "active"/colored blue to show you that you're on that page). Did you somehow not see all of the posts on that single page? If you run into this again, can you post a screen shot of what you're seeing?

Mar 12, 2015
DeborahL in Site Talk

Postings

Hi Candy.

You can manually change the order of your posts by clicking the Clock button at the top of the replies (on the line that lists the number of comments on a discussion). This will change your sort order to the reverse of what you're viewing, so if you're currently seeing oldest first, this will reverse it to newest first. You can click the button again to restore the order to oldest first--it toggles back and forth between sort orders.

Annoying Ads

Our ad ops team has removed as many of these ads as they could track down. Please let us know asap if you run into it again, providing the url of the page you were on and a screen shot of the ad. Thank you!

Mar 06, 2015
DeborahL in Site Talk

Unrelated "Recommended" Photos/Links for Current Threads

The "Recommended" module at the bottom of the page is populated by Yahoo but that photo definitely should not be showing up for threads. We'll take a look!

Mar 06, 2015
DeborahL in Site Talk
1

threads not opening correctly

Hi monavano. Can you give us a few more details? Does this happen on every thread you open? The first time you open a thread, or when you go to a thread that's been updated since you last read it? Could you provide a screen shot? Thank you.

Mar 02, 2015
DeborahL in Site Talk

Ads That Play Automatically

Thank you!

Feb 27, 2015
DeborahL in Site Talk

Ads That Play Automatically

Hi nothingswrong. Next time this happens, would you mind post a link to the thread here along with a screen shot? That will help us report the info to our ad ops team.

Thank you!

Feb 27, 2015
DeborahL in Site Talk

threads not opening correctly

Weird. Glad it's resolved itself for you though!

Feb 25, 2015
DeborahL in Site Talk

threads not opening correctly

Hi Vidute. It looks like the page hasn't finished loading, so the styles haven't rendered correctly. I think you're on Windows 8.1? Could you tell me what browser you're using? Then I can try to reproduce this. Is it still happening for you? You could check what browser extensions you're running and try disabling them or adjusting the settings within them to see if that helps.

Feb 25, 2015
DeborahL in Site Talk

Smallish difficulty when typing a post

Thanks for the update--we'll keep an eye on it.

Feb 24, 2015
DeborahL in Site Talk

7 Products Hot on Food Shelves Right Now

I tried powdered peanut butter early last year (the PB2 brand) and found it wholly un-delicious, but I can see how the powder would be useful for cooking/baking/smoothies.

Seems like you could just add turmeric "manually" to your juice or soup (or in my case, scrambled eggs) without spending extra cash on a fancy bevvie.

And quinoa milk sounds horrid.

Not trying to be a naysayer, just saying these products aren't particularly interesting to me. Thanks for the roundup though!

Feb 24, 2015
DeborahL in Features

Cannot post on Chrome but can on Safari (Mac OS)

Hi Bada Bing. I posted this reply from OSX in Chrome. I'd try two things to see if they help resolve the issue: (1) clear your cache and cookies in Chrome; (2) check what browser extensions you have running in Chrome and see if disabling or adjusting the settings within them does the trick.

Feb 24, 2015
DeborahL in Site Talk

Smallish difficulty when typing a post

Hi nothingswrong. We're not seeing this on our end. Could you provide some more details? For instance, do you see it happen as a page loads? Does the flashing happen as you scroll? Or does it happen when you haven't taken any action on the page at all, you're just reading?

Feb 24, 2015
DeborahL in Site Talk

Smallish difficulty when typing a post

Thanks for the update! Glad it's all working properly again.

Feb 24, 2015
DeborahL in Site Talk

Ads That Play Automatically

Thanks masha. We've been seeing a lot of video ads with sound on the site today and are reporting them to the ad ops team as we encounter them. Thanks for the report.

Feb 23, 2015
DeborahL in Site Talk

I can't edit my boards...

Hi bbqboy. Not sure how some of your saved boards might've been lost, but in terms of adding new boards to your saved list, the only way to do that is to go to the board itself and click the Follow button--then the board will show up in your My Boards dropdown on the sitewide navigation bar, as well as on the My Boards tab of your Settings page. On the Settings page (pictured in Pat's post above), the only action you can take is to delete a board, not add any. Hope you were able to get your list of saved boards all sorted out.

Feb 23, 2015
DeborahL in Site Talk