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DeborahL's Profile

Title Last Reply

testing thread hotels

test test test

Aug 26, 2015
DeborahL in General Topics

Strawberry Jam

Aug 25, 2015
DeborahL in Recipes

Chowhound Beta Site Part V

Hi MplsM ary. Regarding collapsing threads that you've already read, double check on the Settings tab of your profile in Beta that you've checked the box for 'Collapse Previously Read Comments'. That should take care of it for you!

Aug 25, 2015
DeborahL in Site Talk
1

Chowhound Beta Site Part V

Thanks BobB, we'll take a look.

Aug 25, 2015
DeborahL in Site Talk

Login

Hi PolarBear. We get reports of this type of issue periodically, but we haven't been able to reliably reproduce it on our end. Shutting down the browser/computer will often clear the cookies or cache, requiring login upon restart. Virus scans can do the same thing. We're continuing to look into it; thanks for the report.

Aug 24, 2015
DeborahL in Site Talk

Chowhound Beta Site Part V

We're aware of the bug regarding a duplicate thumbnail appearing below the post of the large image above the post.

We'll take a look at the distorted images in thumbnails. (If you click a thumbnail, the images do display correctly in the popup photo modal.)

Thanks for the report.

Aug 24, 2015
DeborahL in Site Talk
2

Not receiving email notifications.

Hi L.Nightshade. We're not able to reproduce this but we'll keep an eye on it. Thanks for the report.

Aug 24, 2015
DeborahL in Site Talk

The information in "Recently Viewed" is inconsistent

We're still working on this. Tx.

Aug 24, 2015
DeborahL in Site Talk

Testing pls ignore

Notification test

Aug 24, 2015
DeborahL in Site Talk

Not receiving email notifications.

Hi L.Nightshade. Looks like you might've unsubscribed to notifications somewhere along the way because your email address came up under Unsubscribes in our third-party email vendor's system. That's been cleared so you should start receiving notifications again.

Aug 21, 2015
DeborahL in Site Talk

And here we go again

Great, thanks for letting us know.

Aug 20, 2015
DeborahL in Site Talk

Help! How do I opt out of Beta

Hi Bigley9. On both desktop and iPad, there is an orange Beta Feedback button at the lower right of the screen. If you select that you can choose 'Opt Out.'

Aug 20, 2015
DeborahL in Site Talk

Chowhound Beta Site Part V

Hi ElsieDee, we're looking into this. As for the last item you mentioned, not being able to see what's to the right of Restaurants & Bars at the top of the page, that module is swipe-able on mobile. So if it's working correctly for you, you should be able to swipe left and see the next featured Community. Let us know if that also isn't working for you.

Aug 20, 2015
DeborahL in Site Talk

I got bounced out of "site feedback" and my log in is being rejected

Thanks mcf. Glad to know the login issues have cleared up for you.

Aug 20, 2015
DeborahL in Site Talk

And here we go again

Hi foodieX2. The ad team has confirmed that this ad has been removed from the site. Let us know if you run into it again. Thank you!

Aug 20, 2015
DeborahL in Site Talk
1

disappearing posts?

Hi jujuthomas. We're seeing that discussion at the top of the Latin America board, as well as on your profile page, on the All Discussions tab. You might want to double check that you've got your boards sorted by Last Reply. I've attached a screen shot here. Hope that helps!

Aug 19, 2015
DeborahL in Site Talk
1

I got bounced out of "site feedback" and my log in is being rejected

Hi mcf. Could you provide more details? Did you experience an error while trying to post on the Beta site? And then you were unable to sign in to either the Beta or the current version of the site? (Though you posted here, so it looks like you were eventually able to log in on the current site?) The more detail you can provide the better, to help us troubleshoot. Thank you.

Aug 19, 2015
DeborahL in Site Talk

Chowhound Beta Site Part V

Hi hal2010. It's true that on the current design of the site, you can unfollow discussions from your list of followed discussions in your profile. We are working on restoring that functionality on the Beta site. (We've never offered the option of unfollowing a discussion from the board view.)

Aug 19, 2015
DeborahL in Site Talk
2

Refresh screen in order to post

Thanks for the additional details--issues that are sporadic are harder to troubleshoot, but we'll take a look.

Aug 19, 2015
DeborahL in Site Talk

Chowhound Beta Site Part IV

Hi eatingjoy. We have! We think it looks pretty good. :)

Aug 18, 2015
DeborahL in Site Talk

Refresh screen in order to post

We're continuing to look into this issue. Things that might help resolve it are to clear your cache, and/or try disabling or adjusting settings in your browser extensions.

Aug 18, 2015
DeborahL in Site Talk

Search function - can only search "entire site" or limited filters

Hi sbp.

When you scroll down the page, the navigation bar updates to show you the Community or Tag page that you're on (in your case, Mid-Atlantic, as displayed at the far left). It also retains the search box over toward the right, so that you can begin a search from anywhere on the page. It does not default to searching within the Community or Tag that you're on--that's functionality we're working on restoring.

Once you're on the search results page, you can use the check boxes on the left to filter by Conversations, and from there you can limit it even further by selecting specific date ranges or Communities.

On mobile, you can just use the 'Search' button provided by the phone's keyboard to launch your search.

Hope that helps!

Aug 18, 2015
DeborahL in Site Talk

Refresh screen in order to post

Can you see the Post button the first time you try to reply to a thread? Or can you reply once, but if you try to reply again within the same thread, that's when the Post button is missing?

Aug 18, 2015
DeborahL in Site Talk

Refresh screen in order to post

Hi gourmanda. Are you using the regular version of the site or the Beta version? And are you missing the Post button in all attempts to reply? Or only if you're trying to reply more than once within the same thread? (As described by LindaWhit above) If it's the latter, that's a known bug that we're continuing to troubleshoot.

Aug 18, 2015
DeborahL in Site Talk

And here we go again

Hi sr44. We're unable to reproduce this on iPad. Is it still happening for you?

Aug 18, 2015
DeborahL in Site Talk

And here we go again

We're reported this to the ad team.

Aug 18, 2015
DeborahL in Site Talk

Chowhound hates me!!!

Yay! So glad the login issue is resolved. Thanks for letting me know.

Aug 18, 2015
DeborahL in Site Talk

Chowhound Beta Site Part IV

Hi hotoynoodle. Are you still having trouble replying? We're posting this reply from Windows 8.1, Chrome, which I believe is your setup too.

Aug 17, 2015
DeborahL in Site Talk

Chowhound Beta Site Part IV

Hi kathryn.

We released a fix for this today. Let us know if you run into the issue again.

Aug 17, 2015
DeborahL in Site Talk

Tags to add

Hi Melanie.

No, I wasn't suggesting using Location tags to indicate cuisine--merely pointing out where all of that info lives for users who are interested in what tags already exist in our Tags set. Location tags should be used to indicate location; Cuisine tags (ie, the adjective form, as you mentioned above) should be used to indicate Cuisine.

Thanks for clarifying.

Aug 17, 2015
DeborahL in Site Talk
1