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DeborahL's Profile

Title Last Reply

"MY BOARDS"

:)

about 15 hours ago
DeborahL in Site Talk

Can't Dismiss Alienware Ad

The Home Depot ad has been removed. Please let us know if you run into this issue again.

about 19 hours ago
DeborahL in Site Talk

"MY BOARDS"

Hi Caroline1. Go to the board you want to save, click the Follow button at the top, and then that board will appear in your My Boards list.

about 19 hours ago
DeborahL in Site Talk

Pop-up ad enlarges the page to unreadable size

Thanks, this is a slightly different issue related to reports here:

http://chowhound.chow.com/topics/1019536

I've passed the info along to the ad team.

1 day ago
DeborahL in Site Talk

Can't Dismiss Alienware Ad

Thanks, passing along the info to the ad team.

1 day ago
DeborahL in Site Talk

Can't sort boards by "Date Started"

Does it happen if you use a different browser?

1 day ago
DeborahL in Site Talk

Can't Dismiss Alienware Ad

These ads should no longer appear. If you're still seeing them, clear your cache and that should resolve it.

Jul 24, 2015
DeborahL in Site Talk

Can't Dismiss Alienware Ad

Reported to the ad team, thanks for the screen shot.

Jul 24, 2015
DeborahL in Site Talk

My "my boards" list has gone crazy!

Hi Disneyfreak. We've seen this happen in the past and haven't yet tracked down the cause, but if you un-follow the Boston board and then re-follow it, that should resolve the duplicate listings in your My Boards dropdown.

Jul 24, 2015
DeborahL in Site Talk

Can't sort boards by "Date Started"

Hi nothingswrong. We're not able to reproduce this. You might try clearing your cookies and cache to see if that resolves it.

Jul 24, 2015
DeborahL in Site Talk

"Cleaning Dishes" On PC But Not Android?

Hi Kaleo. Not sure why you encountered this issue, but if it happens again, clearing your cache should resolve it.

Jul 22, 2015
DeborahL in Site Talk

Pop-up ad enlarges the page to unreadable size

The ad team says they've made some adjustments. Anyone still running into this?

Jul 22, 2015
DeborahL in Site Talk

Can't Dismiss Alienware Ad

You should no longer be seeing these ads. Please let us know if you run into this again.

Jul 22, 2015
DeborahL in Site Talk

Pop-up ad enlarges the page to unreadable size

We had similar reports previously. Can you post a screen shot of the ad you're seeing when this happens? Would help the ad team track down the ad at issue.
Thanks!

Jul 22, 2015
DeborahL in Site Talk

"Cleaning Dishes" On PC But Not Android?

Hi kaleokahu. Are you still seeing this? If so, as hannaone suggested, clear your cache and that should reset things.

Jul 22, 2015
DeborahL in Site Talk

Not receiving email notifications.

Great! Thanks for confirming.

Jul 22, 2015
DeborahL in Site Talk

Not receiving email notifications.

Your email address was marked as spam for some reason by our third-party email provider. That's been cleared up, so you should start receiving notifications again. Let us know if you don't.

Jul 21, 2015
DeborahL in Site Talk

Sending to App Store again

Thank you, we've passed the info along to the ad team. Hope to resolve soon.

Jul 21, 2015
DeborahL in Site Talk

Can't Dismiss Alienware Ad

Hi PharmaChick. Here's info on how to take a screen shot on Kindle:

Fire Tablets and Fire Phone

To take screenshots on Fire Phone and Fire tablets (3rd and 4th Gen), you can use the physical buttons on the device.

Before taking a screenshot, locate the Volume Down button and the Power button.

With the device powered on, press and hold down the Volume Down button and Power button together for one second. The screen will flash briefly and a smaller image of the screen will appear in the center of the screen to indicate a successful screenshot. If the volume is turned up, you'll hear a shutter sound just before the screen flashes.
Release the buttons.
Using a USB cable, connect the tablet to your computer.
On Windows: Navigate to Internal Storage > Pictures > Screenshots on the device. The screenshots are saved with filenames that include the year, month, day, hour, minute, and second in the format: Screenshot_yyyy-mm-dd-hh-mm-ss.png. On Mac OS X: Install a free app, Android File Transfer(AFT), to complete a USB transfer. Visit android.com/filetransfer and follow the onscreen instructions. After installation, the AFT application starts automatically when you plug in your Fire device. In the AFT window, navigate to Pictures > Screenshots. The screenshots are saved with filenames that include the year, month, day, hour, minute, and second in the format: Screenshot_yyyy-mm-dd-hh-mm-ss.png

Jul 20, 2015
DeborahL in Site Talk
1

Can't Dismiss Alienware Ad

Issue has been reported to the ad team and they're investigating.

Jul 20, 2015
DeborahL in Site Talk

Thread Replies Using Android--Why Must I Hit "Reply" Twice?

Hi Angelus2013. A good way to check if any of your browser extensions are at issue is to start up Firefox in "Safe Mode." Here's info on how to do that:

https://support.mozilla.org/en-US/kb/...

Jul 17, 2015
DeborahL in Site Talk

'This tab has unexpectedly stopped responding and has been terminated. Would you like to restore it?'

Still can't replicate on this end but we'll keep investigating.

Jul 17, 2015
DeborahL in Site Talk

New ad issue

P.S. We can't reproduce this--are you still seeing it happening?

Jul 16, 2015
DeborahL in Site Talk

New ad issue

Hi donovt. Can you provide the url for the page you were on? Is that the Chowhound homepage, or one of the board pages? Thanks for the screen shot!

Jul 16, 2015
DeborahL in Site Talk

Black Bars on Photos

Photo size in the popup modal is based on the width of the post column here. If you're editing the size of the photos, then that will very likely cause the photo to not be sized to fit the modal, hence the black bars. Best just to upload your photos at their native size.

Jul 16, 2015
DeborahL in Site Talk
1

Thread Replies Using Android--Why Must I Hit "Reply" Twice?

We're not able to reproduce on desktop either, though we're using OS 10.10 and it looks like you're on 10.7. We'll keep investigating.

Jul 15, 2015
DeborahL in Site Talk

Black Bars on Photos

Hi JoanN. Since every photo is a different size, we apply those black bars (either top/bottom, or left/right) in the popup modal to view photos on discussions. We don't zoom or stretch the image to fit in the space. So your Lightroom presets won't affect the display here.

Jul 15, 2015
DeborahL in Site Talk

Sending to App Store again

Can't reproduce on our iPad here but will keep trying. A screen shot would help immensely for the ad team to track down the culprit.

Thank you!

Jul 14, 2015
DeborahL in Site Talk

Pointing out a basic problem with the site design

We're not seeing what you're describing. Could you let us know what type of device you're on, what operating system, and what browser? And please post a screen shot. Thanks!

Jul 13, 2015
DeborahL in Site Talk

'This tab has unexpectedly stopped responding and has been terminated. Would you like to restore it?'

It's not something we've been able to reproduce, and it's not being reported widely, which may point to something related to local settings on your device. Does it happen on a laptop/desktop computer for you?

Jul 13, 2015
DeborahL in Site Talk