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DeborahL's Profile

Title Last Reply

threads not opening correctly

Hi monavano. Can you give us a few more details? Does this happen on every thread you open? The first time you open a thread, or when you go to a thread that's been updated since you last read it? Could you provide a screen shot? Thank you.

1 day ago
DeborahL in Site Talk

Ads That Play Automatically

Thank you!

Feb 27, 2015
DeborahL in Site Talk

Ads That Play Automatically

Hi nothingswrong. Next time this happens, would you mind post a link to the thread here along with a screen shot? That will help us report the info to our ad ops team.

Thank you!

Feb 27, 2015
DeborahL in Site Talk

threads not opening correctly

Weird. Glad it's resolved itself for you though!

Feb 25, 2015
DeborahL in Site Talk

threads not opening correctly

Hi Vidute. It looks like the page hasn't finished loading, so the styles haven't rendered correctly. I think you're on Windows 8.1? Could you tell me what browser you're using? Then I can try to reproduce this. Is it still happening for you? You could check what browser extensions you're running and try disabling them or adjusting the settings within them to see if that helps.

Feb 25, 2015
DeborahL in Site Talk

Smallish difficulty when typing a post

Thanks for the update--we'll keep an eye on it.

Feb 24, 2015
DeborahL in Site Talk

7 Products Hot on Food Shelves Right Now

I tried powdered peanut butter early last year (the PB2 brand) and found it wholly un-delicious, but I can see how the powder would be useful for cooking/baking/smoothies.

Seems like you could just add turmeric "manually" to your juice or soup (or in my case, scrambled eggs) without spending extra cash on a fancy bevvie.

And quinoa milk sounds horrid.

Not trying to be a naysayer, just saying these products aren't particularly interesting to me. Thanks for the roundup though!

Feb 24, 2015
DeborahL in Features

Cannot post on Chrome but can on Safari (Mac OS)

Hi Bada Bing. I posted this reply from OSX in Chrome. I'd try two things to see if they help resolve the issue: (1) clear your cache and cookies in Chrome; (2) check what browser extensions you have running in Chrome and see if disabling or adjusting the settings within them does the trick.

Feb 24, 2015
DeborahL in Site Talk

Smallish difficulty when typing a post

Hi nothingswrong. We're not seeing this on our end. Could you provide some more details? For instance, do you see it happen as a page loads? Does the flashing happen as you scroll? Or does it happen when you haven't taken any action on the page at all, you're just reading?

Feb 24, 2015
DeborahL in Site Talk

Smallish difficulty when typing a post

Thanks for the update! Glad it's all working properly again.

Feb 24, 2015
DeborahL in Site Talk

Ads That Play Automatically

Thanks masha. We've been seeing a lot of video ads with sound on the site today and are reporting them to the ad ops team as we encounter them. Thanks for the report.

Feb 23, 2015
DeborahL in Site Talk

I can't edit my boards...

Hi bbqboy. Not sure how some of your saved boards might've been lost, but in terms of adding new boards to your saved list, the only way to do that is to go to the board itself and click the Follow button--then the board will show up in your My Boards dropdown on the sitewide navigation bar, as well as on the My Boards tab of your Settings page. On the Settings page (pictured in Pat's post above), the only action you can take is to delete a board, not add any. Hope you were able to get your list of saved boards all sorted out.

Feb 23, 2015
DeborahL in Site Talk

board topic pages looping back on themselves when scrolling

Hi PharmaChick.

Currently Kindle devices are served our mobile site, rather than the desktop site, which might be the source of the problem--we hope to improve the experience on Kindles soon. In the meantime, you could set your browser to view the desktop site, which hopefully will resolve your navigation issues.

This article has info on choosing the desktop site in your browser settings:
http://www.techhive.com/article/25282...

Hope that helps!

Feb 23, 2015
DeborahL in Site Talk

Smallish difficulty when typing a post

Hi Harters.

Technically we no longer support Vista--we support the two most recent versions of any given operating system and/or browser. Out of curiosity, are you seeing this issue in any browser other than Firefox?

Feb 23, 2015
DeborahL in Site Talk

Chowhound E-mails

All set briang191. Your notification emails should start showing up again shortly.

Feb 16, 2015
DeborahL in Site Talk

Re-enable thread notifications after accidentally clicking unsubscribe in email. (turned on in settings but still not receiving emails for followed threads)

Happy to help. Thanks for confirming that it's working again.

Feb 12, 2015
DeborahL in Site Talk

Re-enable thread notifications after accidentally clicking unsubscribe in email. (turned on in settings but still not receiving emails for followed threads)

Hi NuMystic. Sorry for the inconvenience. We've cleared your email address from the Unsubscribe list in our third-party vendor's system, so your notifications should start showing up again shortly.

Feb 12, 2015
DeborahL in Site Talk

Chowhound search broken?

Hi avial.

We're not able to reproduce this issue. You might have hit search during one of the daily indexing periods (when new content is incorporated into search), briefly interrupting the search results. Is this still happening for you?

Feb 10, 2015
DeborahL in Site Talk

Log in?

Hi arpad. Are you having trouble finding where to log in? If you hover over the blank avatar in the upper right, you'll see a dropdown with a Log In option. I've attached a screen shot--hope that helps!

Feb 09, 2015
DeborahL in Site Talk

Anyone else notice a glut of threads with few responses?

Hi mwliechty. If you're sorting by Date Started, then it seems likely will see lots of posts with only a few responses, as they probably haven't been up long enough for the replies to build. If you sort by Last Reply, then you will see threads with considerably higher numbers of replies.

Feb 05, 2015
DeborahL in Site Talk
2

Stalling page loads in Chrome on Windows PC

Hi ChristinaMason. We can't reproduce this on our end (tried with Windows 7, Chrome 40, which I believe is what your setup is?). Is it still happening? If so, you might check what browser extensions you have running, and try disabling them one by one or modifying the permissions on them to see if that resolves it. Things like AdBlock and Ghostery have been known to cause issues.

Feb 05, 2015
DeborahL in Site Talk

Printing

Hi kipling. There's a print icon in the red info bar above the text of the recipe, next to the Share buttons. I've attached a screen shot. Hope that helps!

Feb 04, 2015
DeborahL in Site Talk
1

Enter Text Before Posting?

Interesting, thanks for the update, and for testing out Safari. Because of the age of your operating system there might be some hiccups we won't be able to address. There weren't any changes on the site today that would've affected posting. You can flag the duplicate posts and a moderator will remove them for you.

Feb 03, 2015
DeborahL in Site Talk

Enter Text Before Posting?

Hi Will.

We're taking a look but in the meantime we had a few questions. You were able to reply to this thread, so it sounds like sometimes you can post a reply and sometimes you can't? Is there anything different about the replies you were trying to post previously? Were there photos attached? Were you eventually able to post your reply? Do you have these issues if you use a different browser?

Thanks.

Feb 03, 2015
DeborahL in Site Talk

Hoover video ad

The ad team has removed a particular group of ads from the site, and hopefully the Hoover ad is among them. Let us know if you see it again.

Feb 03, 2015
DeborahL in Site Talk

Ads That Play Automatically

Hi again masha. These ads should no longer appear on the site. Let us know if you run into this again. Thank you!

Feb 03, 2015
DeborahL in Site Talk

Hoover video ad

Hi greygarious. As noted earlier, in addition to the url, we need your device/operating system/browser info and a screen shot in order for the ad team to have the best chance of reproducing this and removing the ad. (Since it's only showing up intermittently we haven't been able to reproduce this on our end yet--that's why a screen shot is important.) It looks like you're using Windows 7 and Chrome 21, is that correct? You might wanna update your browser--I think the most recent version is Chrome 40--though that's separate from the ad issue. Thank you!

Feb 03, 2015
DeborahL in Site Talk

Ads That Play Automatically

Thanks for the info masha, we've passed it along to our ad team.

Feb 03, 2015
DeborahL in Site Talk

More and More Pop-ups on Chowhounds site...

Based on user reports the Hoover ads are no longer appearing on the site. If you are seeing ads that direct you to the app store, please report them on Site Talk with the url of the page you were on and a screen shot, plus your device/operating system/browser info. We'll give this info to our ad ops team to have the ad removed as soon as possible. Thank you.

Feb 03, 2015
DeborahL in Site Talk
1

Random red flags?

Thanks for the reports everyone, we'll keep this in mind as we work on improvements. Please let us know if you to see the design appearing broken after the page has completed loading.

Feb 02, 2015
DeborahL in Site Talk