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DeborahL's Profile

Title Last Reply

Pagination Side Effect??? Half-Full Pages???

Thanks for letting us know.

Dec 24, 2014
DeborahL in Site Talk

Black Forest Yule Stump Cake

It looks amazing! Be sure to let us know how it tastes.

Dec 24, 2014
DeborahL in Recipes

Ad Takes Over Entire Page, Hijacks Chowhound

Great, thank you!

Dec 23, 2014
DeborahL in Site Talk

Changed settings to "Collapse Previously Read Comments" but some times threads still paginate

Hi joonjoon. Some internal links on the site, from, say, the related content in the right rail or a link included within another user's post, will not default to the "See All" view. If you happen to land on a paginated page, you scan scroll down and click the "See All" button to get to that page/view. And as Pat mentioned above, we're working on having all links behave consistently based on users' opt-in status.

Dec 23, 2014
DeborahL in Site Talk

Open the Yuletide spigot

Hi Puffin3. We're not able to reproduce this issue on our end. You might try clearing your browser cache and cookies to see if that helps?

Dec 23, 2014
DeborahL in Site Talk

Ad Takes Over Entire Page, Hijacks Chowhound

Any chance you could provide the url of the thread or board you were on when this happened? It'll help our ad ops team track down the troublesome ad. Thanks.

Dec 23, 2014
DeborahL in Site Talk

Pagination Side Effect??? Half-Full Pages???

Hi Kaleo. Here's info on how to take a screen shot:
http://lifehacker.com/5825771/how-to-...

Also, try resetting the zoom on your browser to zero and see if that changes anything.

Dec 23, 2014
DeborahL in Site Talk

Instructions for how to avoid reading threads page by page & viewing already read comments

Thanks for the feedback, and letting us know you got it working in Chrome.

Dec 22, 2014
DeborahL in Site Talk

Ad Takes Over Entire Page, Hijacks Chowhound

Thanks gaffk. We've alerted the ad ops team.

Dec 22, 2014
DeborahL in Site Talk

Pagination Side Effect??? Half-Full Pages???

Hi kaleokahu. I just looked at the site in Windows 7, Firefox 34, and I'm not seeing the issue you're having. Can you provide a screen shot?

Dec 22, 2014
DeborahL in Site Talk

Instructions for how to avoid reading threads page by page & viewing already read comments

Hi drewskiSF. We're not able to reproduce that on our end. Try disabling your browser extensions in Chrome to see if that clears up the issue. If it works in one browser but not another for you, it's often because of settings specific to that browser.

Dec 22, 2014
DeborahL in Site Talk

"Link" Bug

Thanks for laying that out Marssy. One additional note: Jim, you shouldn't need to copy/paste the text for your post. When you reopen the post-type selector (by clicking on any posting type), you can switch between types of posts, and any text you typed into the body of the post will be retained. Let us know if you continue to have any issues.

Dec 22, 2014
DeborahL in Site Talk
1

Safari and the New Build

Thanks for letting us know!

Dec 19, 2014
DeborahL in Site Talk

Safari and the New Build

Thanks for letting us know your display issues have been resolved. Your post reminds me: smtucker, clearing your cache in Safari might easily address the issue.

Dec 18, 2014
DeborahL in Site Talk

Ads That Play Automatically

Thanks masha, we've forwarded the info to our ad ops team to address.

Dec 18, 2014
DeborahL in Site Talk

Safari and the New Build

Hi smtucker. We're not able to reproduce this. Check your browser extensions/preferences and try adjusting your settings or disabling extensions to see if that resolves the issue.

Dec 18, 2014
DeborahL in Site Talk

A Faster Chowhound: Pagination for Longer Threads

To clarify on the paginator at the bottom of the page, when you're on the See All page, that button will be "active" (bold) and the rest of the paginator will be gray. But the paginator still works (except for the previous/next buttons, which are irrelevant when you're on the See All page), so if you want to go to just page 2, click on the numeral 2.

Dec 17, 2014
DeborahL in Site Talk

A Faster Chowhound: Pagination for Longer Threads

davis_sq_pro and Allstonian, if you go to your Settings page, under the Chowhound tab, you can *enable* the read/collapsed state for threads.

Dec 17, 2014
DeborahL in Site Talk

New posts not highlighted?

Thanks for clarifying, we're looking at the 'new posts already collapsed' scenario as well.

Dec 16, 2014
DeborahL in Site Talk

Ad Takes Over Entire Page, Hijacks Chowhound

Hi DuffyH. The ad causing this issue has been removed from the site. Let us know if you run into this again.

Dec 16, 2014
DeborahL in Site Talk
1

New posts not highlighted?

Thanks for this info! That sounds different from what LindaWhit was describing, which was not seeing the new posts at all.

When you go to an updated thread, if you don't see the new post(s) expanded as normal, you can click the Latest X Minutes Ago link next to the comment count under the original post. I've attached a screen shot here to highlight it. That should take you to the most recent comment so you don't have to search through. But if there have been multiple posts since you last read the thread, you would have to hunt around for the others.

We'll continue to look into this.

Dec 16, 2014
DeborahL in Site Talk
1

Testing Thread - Part 8

Test for updated threads/display of new replies on updated threads

Dec 16, 2014
DeborahL in Site Talk

New posts not highlighted?

OK lemme summarize what I think is the issue being reported here: Previously read threads that have been updated with new posts are showing up on your profile page as being updated, but when you open the thread, the new posts are not displaying at all. If you return to the thread later, the new posts are now collapsed as though you've read them.

If users experiencing this issue could provide the following the next time this happens, it would help us troubleshoot:
1) Link to the thread
2) Screen shots of [a] the thread in your profile list, [b] the thread the first time you visit it (including the comment count/"Latest about x time ago" info), and [c] the thread when you revisit it and the new posts are collapsed.
3) What happens if you refresh the thread immediately? Do the new posts show up collapsed?

Thank you!

Dec 16, 2014
DeborahL in Site Talk

Best of Blog Voting Page

Hi eatingjoy. If you're able to vote on your iPad, but not on your PC with any browser, it sounds as though there's something about your computer settings that may be blocking the voting action. Perhaps check your firewall settings?

Dec 15, 2014
DeborahL in Site Talk

problem with jumping pages on android

Hi TeRReT. We can't reproduce this on our end, but we'll keep an eye on it. If you use a different browser, does it still happen? Thanks for the report.

Dec 15, 2014
DeborahL in Site Talk

New posts not highlighted?

Hi LulusMom.

If the issue you're seeing is that an older thread you've read before has new posts, but all of the posts are expanded so it's hard to find the latest posts since you last read the thread, then the discussion that the Chowhound Team linked to is actually the same issue. We're continuing to look into how best to resolve it.

Dec 15, 2014
DeborahL in Site Talk

Best of Blog Voting Page

Hi eatingjoy. Everything's working correctly on our end for the polls--it's possible there is something specific to your browser settings that's hanging things up. It looks like you're on Windows 7 using Chrome. Can you try a different browser?

Dec 12, 2014
DeborahL in Site Talk

Ad Takes Over Entire Page, Hijacks Chowhound

Thanks for the screenshot--we've forwarded to our ad team, who are working on removing the troublesome content.

Dec 12, 2014
DeborahL in Site Talk
1

Page loading problem?

Great! Didn't see this before I replied just now. Thanks for letting us know it cleared up.

Dec 08, 2014
DeborahL in Site Talk

Page loading problem?

We're still not able to reproduce this, but we'll continue to monitor it. In the meantime, restarting your browser or phone might reset things for you. Thanks for the reports.

Dec 08, 2014
DeborahL in Site Talk