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Brents Deli in Westlake Village

When we found out that Brents was opening in our little town that was minus a "good deli" we could not wait. My husband and I have eaten there 4 times. We will not go back. The buss boys are all over you. Constantly cleaning the table, taking the water glasses away when empty instead of refilling. The food never, never comes together. Something is always left out and it takes forever to get it removed from the bill. All they do is say how sorry they are and give excuse after excuse. The kitchen is busy, someone did not come to work so we are short handed, a mistake was made in the kitchen and we want to get it right for you.yada, yada, yada..I finally told the buss boy to not come back to the table until we leave...the conversation was interrupted constantly. I always get the feeling that they want you to leave so that they can have the table. To add insult to injury...the food was not that good! I asked what the kishka was resting on and no one had the answer. Both waitress' said..laughing...I don't know!!! Between the service and the weak chicken soup chicken, the old, not so good deli is looking much better.

Mar 02, 2007
aunt glo in California