Homer6421

Homer6421's Profile

Nate N Al's in Thousand Oaks

Went to Brent’s last night and with the memory of N&Al’s fresh in my mind, OMG!! What a difference!!

My wife and I split the ½ soup ½ sandwich special, as we did at N&Al’s, except we split it instead of each ordering one.

The Bowl of soup was huge with a huge Matzo ball in it. I took my ½ sandwich and a piece of rye bread from my wife and made a whole sandwich. Each half was easily bigger than the ½ at N&Al’s! The French Fries were a huge side skinny as we ordered them. The side of 1000 island was a large cup, not the mini one at the other place. We were both completely stuffed and everything was great, the service, the food and the portions.

We won’t be going back to N&Al’s ever again!!

-----
Nate 'n Al's Deli & Restaurant
414 N Beverly Dr, Beverly Hills, CA 90210

on Nov 24, 2009

Homer6421 in Los Angeles Area

Nate N Al's in Thousand Oaks

As it turns out some friends of ours happened to go Tuesday evening (we just missed them!) and said the service and food were horrible and, yes, their order was done wrong.

Uklimeboy is right, we noticed there was no management visible and there should have been overseeing the hostesses, waiters/ess and cooks.

I fear this place will fail just as the Sushi place before it did.

on Nov 19, 2009

Homer6421 in Los Angeles Area

Nate N Al's in Thousand Oaks

Been waiting for N&A's to open since it's so close to us and we love a good deli. Unfortunately only the close to us worked out well.

Being opening day we expected some glitches, of which there were many, but the main problem was the food. Bottom line, very small portions for the prices and the food was basically boring and unispired.

After a short 15 minute walk and we were there, terrific! We arrived at 5:40 and were told it would be a 20-30 minute wait. It was 20 minutes exactly. The buss boy came up quickly and took our drink order, which he messed up and only brought one of the drinks.

The waitress arrived soon and we asked some questions and ordered. We both ordered the 1/2 soup 1/2 sandwich, mine pastrami my wife BLT with a side order of skinny fries well done.

It took an enourmously long time for the food to finally arrive, and of course, our drinks were gone by then. The order came with the following errors:

The BLT was on Sourdough instead of whole wheat;
It was a full sandwich, not a half;
There was no mayo on it as requested (which we had to wait for);
The fries were steak fries and not well done;
Instead of the two small salads as ordered (instead of soup), it came with one full dinner salad, with house dressing but we ordered honey mustard;
The Fries were not a side but a few on my plate with my sandwich.

All of these items could be chaulkled up to opening day fauxpaughs (sp?) and weren't a big problem. The problem was the food and the portions.

My sandwich (which goes for $13.50 full, $10.25 half) was so tiny I was shocked!! The Pastrami was okay, but easily was less than 1/2 of what you get at Brent's.

The BLT was tastless, only the bacon being good. The lettuce had a funny taste to it, we hardly ate the salad.

The final blow came with the bill, we were charged completely wrong at over $40. They only charged us for one drink, $8.50 for the BLT $11.00 for the salad and the side of fries $4.50 and my pastrami at $11.00. We showed the waitress the errors and she said she'd fix it. After a while (not a short one) she came back and said the manager was fixing the bill. Finally the bill came, $26.36.

Aside from all the errors, there is no way we will take the short walk and will gladly take the drive to Brent's. I always order the 1/2 & 1/2 at Brents and can hardly finish it. If not for the fries I would have left hungry. Server was okay, the waits and errors not her fault, except she clearly didn't check the food against our order.

It 's hard to believe they would charge $13.50 for a full pastrami sandwich that small! Never again.

on Nov 18, 2009

Homer6421 in Los Angeles Area