sblank's Profile
The Counter (burgers, Palo Alto)
The Burger was fine, my sweet-potato fry's were OK (the dipping sauce that came with it was embarrassingly bad.) It would have been nice to have my fry's and soda's within 10 minutes of getting my burger. I was there at 3:30; this wasn't the lunch rush hour.
They haven't seemed to have gotten the wait staff, kitchen, ordering and getting food to your table together yet. Given the number of staff talking to each other and talking to vendors there's certainly not an issue of understaffing. I hope that someone wakes up and gets that its the "customer experience" not the glittzy menu or fancy bar that will have customers return.
on Aug 28, 2006
