brochefrt's Profile
Grad redux: North End lunch
Hi, I read this discussion months ago since my nephew was also graduation from Northeastern and my sister (who lives out of state) wanted some ideas for a place for graduation lunch. I sent her the information about Massamino's, she called them and made a reservation for 16. Then the DAY BEFORE she went over in person and confirmed the reservation and reminded them that we had three elderly people in the party (that couldn't go downstairs) and they said they would ensure the party would be seated on the main floor.
Well, Massamino's appears to be like that Seinfeld episode. They can TAKE a reservation, but they can't KEEP a reservation. We arrived at the restaurant and they had given the table away (we were there on time) and they apparently had done the same thing to another party. If you haven't been to the restaurant, there is nothing to stand under outside, so it made the post-graduation downpour quite uncomfortable as we scrambled to find another restaurant that could accommodate our party on such short notice. I don't care how good this place is, they won't get my business, and I hope they don't get yours. I think that is horrible -- they knew they had a captive audience. they should have just said that they couldn't take reservations on that day.
