My family adores this place. I hate it. So, I'm posting here partly to complain, partly in hopes someone can explain the attraction of this chain, and partly in the hope that someone out there knows of some heinous sin the chain has committed that might wean my family off this place. Please tell me they use slave labor....
The food is heavy. Each hapless cut of meat or sludge of overcooked pasta is deluged in thick, turgid, near-tasteless sauce, topped with just a sprinkling of pepper. There is no alternative. The only food on the menu that doesn't look and taste like it's been coated in Vaseline are the salads. For some reason, this appeals to people? I'm not a chain snob, really. I am fine with eating at a chain sometimes, and I realize the food at chains tends to be very heavy and rich. But this food is awful.
Also, if someone knows of any mid-level chain where there's better food, please let me know. Maybe I can get them to switch.