the cookie lounge?

I took advantage of the "order online" feature from the website of Austin Cookie lounge and after having waited an hour, called their store to check on the status of my order. Oops! They never got a fax (which is how their online orders come through to them, apparently). The woman I spoke to when I called was very apologetic and embarassingly enough, did not know what to do, other than "re"-place my order. Problem was, I had ordered several different cookies, whimsically choosing different types of mix-ins, doughs, etc... making it difficult to place the order again exactly the same. The entire point of ordering from this type of joint, is to try several different cookies, right? Anyway, I work very close to Cookie Lounge and so I placed my order (by phone this time) and waited patiently for my delivery. P.S. If you place an order online, you'll be sent an email confirmation showing only the total of your purchase, NOT a detailed receipt. I'd suggest either calling in the order by phone, or just go to the place IN PERSON.

XmasJ in Austin