I have had my GB's on order since January 1st! I still have not received them. When i called for a refund, the rep continued to tell me that I needed to return the product to get the refund. Hello! I have not received it! I finally did get her to process the refund, but I only got $6.95 back, not the $16.90 that I paid. I'm putting a letter in the mail to them on Monday demanding my money back or going to the BBB. Its not much, but its the principle.