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es21212's Profile

Caliente Restaurant - Kansas City

TERRIBLE service, few months ago I was there for dinner and the place was almost empty, very slow and UNFRIENDLY service, the owners spent money on the decoration but zero dollars on training the staff, latinos who are new arrives in America dont have any sense of customer service, because in Latin America we dont have customer service that works, or usually is very poor, they treat customers like you are doing them a favor...the food was plain, it was pricey and the staff was unfriendly, especially a Spaniard woman and the people who work around the bar area. Bathrooms were dirty, I'm glad the place is gone!
Next time hire some good workers and train them.
Eduardo Garrido