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Farm Burger in Asheville, NC (:o(

Jeff: Just a quick reply. I did want to give them feedback even though we won't go there again. I though I could do so on their Web page. as far as I can tell there are no means, other than calling, to provide them feedback.

Apr 22, 2014
sbken in Southeast

Farm Burger in Asheville, NC (:o(

Thank you for your suggestion. Unfortunately, I little out of our area. "Farm Burger" is ideally located for a fast meal when we're doing other things in downtown Asheville.

Apr 22, 2014
sbken in Southeast

Farm Burger in Asheville, NC (:o(

No, I did not for two reasons. First, since this was the second time this occurred I decided that "Farm Burger" was off my list. Besides, it upsets my wife if I make a fuss. Second, we were going to the "Fine Arts" theater around the corner and time was growing short.

P.S. I think I emphasized my point when I ordered my hamburger and said: "If they want to leave it uncooked, that's fine with me."

Apr 22, 2014
sbken in Southeast
1

Farm Burger in Asheville, NC (:o(

When Farm Burger first opened in Asheville its hamburgers were wonderful, juicy, tasty and cooked to order. I prefer my nearly raw and they would comply with my request. Unfortunately, the last two visits were very disappointing. The most recent visit was Easter Sunday 2014 around noon and the place was nearly empty. I ordered my burger extra rare and my spouse ordered one rare. Both arrived medium, not even medium rare. They were dry and almost tasteless. This is the same experience about six months ago. I doubt if we will try them again. Why, oh why, does an establishment that starts out so great degenerate? The staff is friendly, the service is good and the atmosphere in unpretentious. Nevertheless, their burger are not worth the price anymore.

There must be places near Asheville where one can get cooked-to-order high-quality hamburgers. Wish I knew where they were.

Apr 21, 2014
sbken in Southeast

ONE LOVE JAMAICAN RESTAURANT

Recommend you try the Curried Goat. Might sound off-putting but once you try it you'll change your mind! Ditto for their cornbread. Double-yum for both.

May 29, 2013
sbken in Southeast

New Chinese Restaurant in Hendersonville NC

Sorry kjen:

Keep looking. No good Chinese restaurants in the entire area in my opinion. (:o(

We need in this area:

• Good Chinese (not "American/NC Chinese")
• Jewish Deli
• Dim Sum
• Vietnamese Sandwich shop
• AUTHENTIC German (there's a good deli in Black Mountain)
• French
• Basque

May 28, 2013
sbken in Southeast

ONE LOVE JAMAICAN RESTAURANT

Bad news. Good news. Some time ago they changed locations from Hendersonville to Asheville then to another location in Hendersonville. That location is gone, but I've read they have reopened, once again, in some place such as Canton. A search on the internet reveals:

One Love Jamaican Restaurant

2153 Asheville Hwy
Canton, NC 28716
(828) 233-6797

How lucky can you be? You might have already discovered them in your backyard....unless they've moved again. Good luck!

May 28, 2013
sbken in Southeast

Won't be going to Blue Water anymore (:o(

My wife and I have eaten at Blue Water in Hendersonville many times starting in October 2010. If someone would ask for a seafood restaurant recommendation I would always tell them Blue Water is the best place, hands down. This was true until last Tuesday, September 29, 2011. Based on my most unpleasant experience that day we will not be dining at Blue Water again. Strangely and sadly, this has nothing to do with the food!

Last winter we ate at Blue Water perhaps ten times. On some of those occasions I ordered the All You Can Eat (AYCE) Mussels. The mussels were only offered on Tuesdays as is this case now. They were always excellent. As were any other meals we ate there. Two weeks ago I discovered that Blue Water was, once again, offering the ACYE Mussels on Tuesdays. I decided I would try the mussels last Tuesday for a late lunch. Before I left for the restaurant I checked their Web site and the AYCE listing showed the mussels were available from 11 am to 8 pm.

I arrived at approximately 2 pm and was quickly seated. I decided to start by ordering a beer since Blue Water usually had a good selection. I was informed that the only beer they had was, oddly, Budweiser Lite, which I declined. I then proceeded to order the mussels. A few moments later the Server returned to my table and informed me the AYCE Mussels were only available after 4:30pm. I replied that was not what was indicated on their Web page. No explanation was given and no further dialog was ensued. At that point I left and ate elsewhere.

This experience continued to bother me so I decided to contact the restaurant via their Web site. They have a "Contact Us" tab on their Web site. I wrote a detailed but polite message and addressed it to Tracy, one of the Owners. I quickly received a reply from the Web Master stating, in part, I am sure you will hear back from the owners. They are very hard workers and great people. ". When I hadn't received a reply two days later I called the telephone number listed for Tracy on the Web site and discovered I was the telephone number for the Asheville location. The Manager answered the telephone and, when I explained why I was trying to reach Tracy, he understood my concern took my telephone number and said someone would call me shortly.

Several hours later David, the other Owner called me. The call started cordially enough and David said he's like to have a face-to-face meeting with me. He also volunteered that the Hendersonville location was in the process of change and he recently had replaced the entire staff.

He suggested that me meet at 4 pm that day. When I told him that was not a convient time and that I'd get my appointment calendar to see if we could arrange a mutually convenient time. At that point it was almost as if a switch was thrown and David became belligerent and abusive, saying: Well it's obvious you have more spare time than I do!" We never proceeded to arranging an appointment. David concluded the call with: "We value your business." and then hung up.

To say that I'm upset it putting it mildly. At no point did I say anything abusive or threatening. All I wanted was an apology and an explanation of what was going on. It was not my intention to get a free meal out of Blue Water, although I would like a saavy businessman would have offered some token of apology. I merely wanted to try and understand they apparent lack of communication between the Owners and their staff.

Sadly, my decision to not patronize Blue Water has nothing to do with the food or service since I did not get to experience either this last time. At this point I can say that I do not know of any good seafood restaurants in the Asheville area.

Oct 05, 2011
sbken in Southeast

What Makes for a Restaurant Service Fail?

We recently dined with my sister-in-law at an upscale restaurant. My sister-in-law is ten years older than my wife (mid-fifties). When we were being seated the hostess asked me where my wife's mother would like to be seated. Many other irritations. When one dish was served a long time after all the other dishes I commented that it was rather late in the meal to be serving the food. The Server than asked: "Would you like me to wrap it to go?"

Jul 29, 2011
sbken in Features

GREAT FINE DINING in Asheville NC

My wife and I had an after-Valentine's Day dinner at "Flight Wood Grill & Wine Bar" last week. I've previously considered "Flight" the special place to occasionally splurge It was expensive but worth the price.....until our last experience. We ate there on a Tuesday evening and, due to the economy, being off-season and mid-week, the place was virtually deserted. We opted for an early dinner and were the only diners in the restaurant when we first arrived. Things started off wonderfully. Prompt service and a beautifully-prepared Sea Scallops with a wilted spinach and Gorgonzola Sauce. Outstanding! After that things rapidly went downhill! We also ordered as a second appetizer of the Wood-grilled Caesar salad. We'd had this previously and it was wonderful. What we were served last night bore no resemblance to our previous Caesar salads. The Romaine lettuce was somewhat charred and the dressing was dreadful. My wife ate a portion of her share and I left most of mine untouched. When the Server cleared the salad no comment was made regarding the untouched portions. Either she didn't notice or didn't care.

Our main course was Corvina (an unusual fish from Chile) for my wife. It was excellent. I chose the Shrimp & Grits. It proved to be a disaster. The sauteed shrimp were rubbery and devoid of any taste and the mushrooms, and scallions with garlic and bacon were nondescript but salty. I will say the grits were good. (Damning with faint praise?) I ended up leaving a good portion of my entree since it bordered on the inedible. Again the Server did not comment that most of my Entree was left on the plate. There was more tI could say, but I think you get the picture.

It saddens we to have to report that we probably will not return to "Flight" in the future. I previously considered "Flight" one of the outstanding restaurants in the area. The day after our unfortunate experience I sent an email to the restaurant. Rob Keener, the Executive Chef, quickly responded with a simple "I'm sorry" and "You should have said something."

In my email to the restaurant I stated that since this was supposed to me a romantic dinner, my complaining would have ruined the atmosphere. I had several other problems with that evening. But I don't want to extend my dialog unnecessarily. I would hope others will report their experiences at "Flight". Hopefully, they will have a beautiful dining experiences, they way we did previously. If many people say our evening just happened to be an "off-night" maybe we will try again in the future.

Feb 20, 2009
sbken in General South Archive

Dim sum Chicken feet.

Even better than chicken feet are Duck Feet. They are much harder to find and, in fact, I haven't seen them since I left San Francisco.

BTW: The best Dim Place I've found is the Dim Sum Restaurant in Charlotte at 2920 Central Avenue. They will also sell partially-steamed Dim Sum that you can take home, freeze and defrot and steam to complete the cooking. No, they don't have Duck Feet (:0(

Aug 08, 2008
sbken in General Topics