Yes, they are frozen and cooked in a fryer.

There isnt a grill. There us however a broiler that the meat is cooked in. I get it its fast food, expectations.are very low. But everything i have written is fact, i was a manager there for 2 years. Just left the company a few weeks ago.

For that im not entirely sure. Sometimes they come out of the fryer with the breading kind of..Puffed out like a bubble....that mixed with sitting too long? Man i managed a bk for far too long...lol

Actually there are only 2 sandwiches that go anywhere near a mic a bk. The veggie is cooked in the mic and the new parms go in for 9 seconds to finish melting the cheese. Thats it. It sounds like you go to a location where the managers/staff dont follow proper food holding practices.