I would love to recommend this place. After reading the review in the Times we booked a reservation for three @ 6:30.. myself, wife, and our then five year old son. We travel to the city often and like to dine out often. We arrived 15 mins. early and there were three hostesses, all rude and cold. Not sure if it was because we had a child with or not. I look into the dining room and there are plenty of open tables, and I understand these were reserved for others.. however we did not get sat until ten minutes after our reservation time.. so nearly a half hour sitting in front of three obnoxious hostesses that did nothing to make us feel like we were welcome there. We got sat and those tables mentioned were still vacant.. the place was busy, don't get me wrong. Had dinner, food was good, definitely over-priced even for a Carmelinni restaurant. We left and wanted to have a good experience, but unfortunately not. And I am not one to write a post, especially negative. But it was really unfortunate that the employees greeting and seating couldn't be more friendly.. you never get that vibe in a Danny Meyer restaurant, or for most in that service caliber. I hear their pot pie is good however.