I've been there now a few times. It was a bit shaky in the beginning but they're finding their sea legs now it seems. My last visit was great. I know that new businesses need time to iron out the wrinkles. In my years of supporting Zoe, I've had mostly terrific experiences. When they've failed, they've always been gracious and generous in trying to fix any issues. For that they've won me over knowing they'll always look out for my experience.
Give'em another chance.