BenT32301's Profile
Waiter changed tip
just a clarification from the OP's author... we did NOT purchase a steak dinner (nor two) for $16, but as stated, we dined at what most would consider a chain, peanuts-on-the-floor steak house... I felt the tip provided was sufficient for the level of service and we did factor in the reduced price at dinner, even though it was more than what the waiter would have gotten for the same order at lunch time, since it was a lunch-sized portion and price.
Waiter changed tip
Update: The CC statement arrived with the $20.11 charge in place, so it did not reflect the authorization amount, but the final total.
After two weeks of reflection and amazing posts, IMHO, the waiter wasn't out to steal $0.11. He mearly wanted to cash out his nightly tips in whole dollars instead of counting and/or carrying $0.89.
I have e-mailed the corporate office of this chain and expressed my concern with the change on my tab, but stated that I was not requesting a refund, but simply providing them with a notification that it had happened and hoped that it was not an indicator of a greater problem at that location. Thanks for everyone's imput.
Waiter changed tip
Thanks, cayjohan. I agree with ccbweb... nicely said and thank you for the advice. For my first posting here, this one has left me feeling pretty trounced. See my reply on the OP for my last word on the subject...
Waiter changed tip
Yep, I was paying my CC online and had been watching for another charge when I saw the amount mentioned above. Sorry for the confusion.
Seattle Food Trip
FYI... on the Food Network, Sunday 9/23, 2:00 p.m. EDT, Giada's Weekend Getaways is about "enjoying a food filled weekend in Seattle." It is a repeat from 1/12/2007 (thank you, TiVo for all of that information).
I have not seen it, but will watch it as I am also heading to Seattle in late October for a couple of weeks, so trying to find interesting places to eat with my picky-eating partner (who doesn't like seafood). Good thing that eating is not the main reason for our trip!
Waiter changed tip
Excellent point, Cookie Monster... my business uses authorizations as well and I have given that explanation to frustrated customers a number of times. I am embarrassed that I didn't think of it that way. I will heed my usual advice to my customers and wait to see the final CC bill.
Waiter changed tip
I need some advice, please.
My partner and I dined at a chain steak house near my home in a college town. We purchased a "Monday and Tuesday only" special, so our meals totalled a modest $16.11. I knew we had a slightly reduced meal, so I tipped $3.89 to round my bill to $20.00, even though the service was average.
When I balanced my credit cards (which happens to be a platinum AMEX), I see that they charged me $20.11. While it is only 11 cents, should I contact the management that this type of behavior is intolerable or should I just let it go? While I am tempted to write a letter, I would also hate to have this kid decide to come find me or my home for retribution on a small amount if I leave an address for a response. So how can I get my point across effectively?
Many thanks, in advance, for your advice.
