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Any DCS range owners out there?

Speaking of parts cost...those drip pans, the jobs that go under the grates and around the burners? The ones that run around 7, 8 bucks for a normal stove? Well, try $80 each for the DCS. The beat goes on.

Mar 06, 2013
Tlijones in Cookware

Any DCS range owners out there?

At last, a chance to vent. Bought a dcs 15 years ago. Old by now, I know. But from the get-go, it's been a total nightmare. And don't think the service dept was better in the old days. Fact is, they were agressive and rude, also from the beginning. One example: when we got the thing, the small oven wouldn't turn on at all. So we called dcs. The guy there insisted we didn't know how to turn it on properly. Now, my wife is Italian. She is a great and experienced cook. And this guy is telling her in the most condescending manner that she can't turn a dial. Whoa. Eventually, after way too many hours on the phone, the service dept agreed to send a repairman. The oven wiring was all screwed up, of course. Since the, both in and out of warranty, it's been a total lemon - from the grates rotting out within a year, to the oven door not closing properly, to the glass in the oven door leaking on the inside where cleaning is impossible, to the ever-malfunctioning igniters. Just a partial list. If it weren't for having sunk 5,000 into it, and having built the kitchen around it, it'd have been long gone. I mean, it's nice to have six burners for the 7 fishes feast ( when all six actually function). But in retrospect, better to have bought a secondary stove top.

Feb 25, 2012
Tlijones in Cookware