Hello! I have had the same problem with my 10" and 12" non-stick pans. I just reported the incident to the US Product Safety Commission and then searched to see if anyone else had the same problem... These should be recalled. I received mine as a wedding gift purchased from Macy's, about a year ago, and mine also burns me sporadically... never anything serious thank goodness :) but it does get extremely hot, and if you look closely, the handle drips a hot clear liquid, which I think is the glue holding on that black grip.
You should both go to this link and report the incident.