I've been using Takeout Connection since they started. I love the option of ordering from several different places at one time. Yes, sometimes the orders take an hour; yes, if you only want to order from one restaurant at a time, go for it. However, they will go out of their way for you - picking up cough syrup if you need it, non-clumping kitty litter, cigarettes, you name it. I have options but I choose to use TOC.