rachaellee's Profile
Sub-zero v. Kitchenaid, Kitchenaid Steam-assist oven, Summit Induction Burner
Do not buy a KichenAid Steam Assist oven! I bought the range with Steam Assist Oven (even after seeing the bad blogs) and after a long wait to get it and an even longer wait to fix it, I finally sent it back for a full refund. The Steam assist function, broiler and the convection oven worked fine but the Bake function would not come up to temperature which also means that the Proof and Self-Clean never work. It got progessively worse as you tried higher temperatues. At 350 it registered under 250 and at 450 it registed slightly over 250. After a 3-week wait to get replacement parts, the bake sensor was changed and also the appliance manager board - it still did not work and actually was now worse. The range, at first, was great but then all of a sudden each burner gave the "clicking" sound (like ignation) but very loudly and would not stop no matter what temperature you had it on. I did not think this was safe and the store didn't consider this an emergency although it could have been leaking gas. At that point I had had enough and made them take it back. We talked to KitchenAid and they were less than useful. What a shame - this range sounded so perfect and I have always had great experiences with my other KitchenAid products - I own two 6 quart Professional mixers and their double Waffle maker and have given mixers as gifts. I am amazes that they could send the unit out of the factory and obviously had never tested it.
