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Reviews of Passover Hotel Programs?

Stayed with Leisure Time Tours at Catskill NY hotels in past (at least 5) Pesachs and found they were very UN-helpful with anything after they had the money. They did their best to be unavailable at the hotels when needed, and said they would get back to us and never did. This was a routine they had with many of our friends as well, the reason they lost a tremendous amount of bookings in the Northeast and had to merge a few locations in recent years due to low bookings. We know many people including ourselves who will never trust them again.
Anyway, we stayed with Gateways in Stamford CT this years for the first time and had a great time. They took care of everything as The Hilton was lacking in many "Hilton" things which were expected. The problem with the lectures was that there were too many great ones scheduled at the same time by expert lecturers. We finally had to split up and then discuss what we learned at each other's lectures !! A problem was with the food, Michael Shick, which had a great reputation but went down to average halfway through Pesach. The head chef, however, continued to come out into the dining room during every meal looking for compliments which were less and less as the week went on. In spite of the caterer, we might rebook next year.

Apr 28, 2011
kosherfan in Kosher

Reviews of Passover Hotel Programs?

We went to a Gateways retreat in Dec 2010 and found the speakers/Rabbis in residence to be top notch. That IS the reason we willbe with Gateways in Stamford for Pesach this year. We have read only good reviews about them, and if the food is only good, with the speakers they advertise we will be very pleased. If the food is excellent as it should be with their fine caterer, we will be overjoyed.

Feb 23, 2011
kosherfan in Kosher

(another) pesach program question...

Glad you still were very satisfied with the food quality and availability at Ocean Place last year. We know of 3 families as well as ours who will not be returning after 5 years due to the declining overall quality of the caterer. We realize money is tight but rather than increase the price slightly, Matza Fun has kept the price constant and is losing customers AND other potential ones through references. It's too bad because initially we were really impressed. As noted earlier, the wait staff seemed to have absolutely no training and was best at conversing with themselves or hiding rather than being on the floor to help out the paying Pesach vacationers. Jerry Abramson needs to do a better job training the staff before he ends up cooking Pesach at Ocean Place for just he and his Mishpacha !!

Feb 23, 2011
kosherfan in Kosher

(another) pesach program question...

We went to OCEAN PLACE for three years, beginning in 2007. We thought it was great, but saw the food quality and quantity go down each year. The waiters and bus people also seemed as if they pulled them in off the street five minutes before they began working. We decided with our friends not to return to MATZAFUN at Ocean Place anymore. We were soured by the treatment of LEISURE TIME TOURS and their uncaring staff, though we saw them having fun and eating everything in sight on their own. They did not want anything to do with their customers once they arrived at the resort for Pesach.
Vallevin - We were with GATEWAYS in CT at the end of December. We thought their speakers were fantastic and are planning to go for Pesach to Stamford with them....but still looking at reviews just in case. Do you have any information on their Pesach programs, or their Caterer for Pesach? They had an in-house caterer at the end of December, not the one they normally use, though the food was very good.

Feb 03, 2011
kosherfan in Kosher

Kosher Hotels for Passover on the East Coast

Used Leisure Time Tours for about 5 years (at The Nevele in the Catskills) but always had problems which they tried hard NOT to resolve. You could see them sitting at the same large table in the dining room, but if you went up to them with a problem they didn't want to help It seemed like THEY were the guests and after you paid they were through with you. We went with Ocean Place after that for a few years but I guess due to the economy the food quality got worse and more sparse, and the help they hired in the dining room were rookies with absolutely no experience (which showed). We're thinking of trying Gateways at The Stamford Hilton in CT this year.
CAN ANYONE HELP US WITH GATEWAYS ? Todah Rabah.

Feb 03, 2011
kosherfan in Kosher

Reviews of Passover Hotel Programs?

We were wondering about Gateways Pesach programs, not "Getaways" which is a different group, but thank you for your quick reply.
Does anyone have any feedback about GATEWAYS ? They have Pesach in Stamford, CT this year at The Hilton.

Feb 03, 2011
kosherfan in Kosher

Reviews of Passover Hotel Programs?

Used Leisure Time Tours for about 5 years (at The Nevele in the Catskills) but always had problems which they tried hard NOT to resolve. You could see them sitting at the same large table in the dining room, but if you went up to them with a problem they didn't want to help It seemed like THEY were the guests and after you paid they were through with you. We went with Ocean Place after that for a few years but I guess due to the economy the food quality got worse and more sparse, and the help they hired in the dining room were rookies with absolutely no experience (which showed). We're thinking of trying Gateways this year.
CAN ANYONE HELP US WITH GATEWAYS ? Todah Rabah.

Feb 03, 2011
kosherfan in Kosher

Reviews of Passover Hotel Programs?

Would you be so kind and tell me more about Gateways. Is this the one in Tarrytown ??
We had been going to The Nevele, then got disgusted and have been at Ocean Place in Long branch NJ for the past few years. It is nice there, but we are considering other options.

Nov 13, 2009
kosherfan in Kosher