Indoor Voices, Please!

Dear Helena,

What is up with people talking really, really, really loudly or laughing really loudly in restaurants? People need to realize they’re in a public space, and it’s superobnoxious to be so noisy. Shouldn’t you be considerate of others and keep it down? —Shush

Dear Shush,

When other diners are shouting at the top of their lungs, it’s natural to blame the din on them. But it’s not all their fault. The restaurant’s interior may be amplifying sound. Michael Binns, president of Acoustical Solutions, which sells soundproofing products, says that hard surfaces “like sheetrock, gypsum board, [and] ceramic or hardwood floors” reflect back sound. This makes people shout even more loudly to be heard, causing a vicious circle.

In contrast, soft surfaces are more absorbent, which is one reason classy restaurants are quieter. “A white-tablecloth restaurant is in and of itself more absorbent,” says Greg Bradshaw of AvroKO, a New York design firm that counts restaurants such as Public among its projects.

But fashionable, midlevel hot spots don’t have much upholstery. Sleek, spare interiors are in vogue. Bradshaw comments: “There’s an awareness of less is more. People are not trying to design thousand-dollar-per-square-foot spaces like in Vegas.”

Restaurateurs can take measures to bring the noise level down without ruining their minimalist look. For instance, they can place a sheet of cork underneath each table to absorb sound. But a librarylike hush isn’t always desirable. If the place is a trendy downtown restaurant, says Bradshaw, “They might want more life and energy in the space.” Even if the restaurant is a temple of haute cuisine, some noise is desirable. “Overall you do want a bit of stuff bouncing around because it creates a pocket of sound you can have a conversation within and not be afraid the person next to you is listening.”

Nonetheless, if you’re straining to hear your companion, nothing is more annoying than the sound of other people chattering away. “The more similar sounds are, the harder it is to filter out the ones you are interested in,” says Barbara G. Shinn-Cunningham, director of the Auditory Neuroscience Laboratory at Boston University. On top of that, she explains, “The brain is both hard-wired and trained to focus on speech.” In other words, you can’t tune out conversation the way you might ignore, say, the roar of an air conditioner.

Although restaurant acoustics are challenging, individuals are to blame too. Some people are a lot noisier than others. Sometimes it’s because they’re drunk. Often it’s because they’re in a large group, and they’re shouting to be heard at the other end of the table or over the voices of their companions.

Studies indicate that some sounds can seem louder than others, even though they may have “the same amount of sound energy,” says Shinn-Cunningham. Other people’s conversations might seem louder than they really are, simply because you find those talkers annoying. You may be unconsciously judging them for being sloshed, gossipy, or contentious. Or if they’re all guffawing with laughter, perhaps on a deep level, you’re jealous of their bonhomie.

You can hardly eat while wearing Bose noise-canceling headphones, nor can you march over and demand that loud talkers use their indoor voices. Try this mental trick instead. If you suspect any of the above might be the case, just imagine the sound comes from some less irritating source. Imagine it’s a debate at the UN (or if the diners are particularly boisterous, it could be a debate in the British parliament). Or you could pretend you’re listening to a horde of monkeys or a flock of parrots.

It also helps if you choose your table with care. Even if the restaurant is noisy, sitting near curtains or in an upholstered booth may help you find quiet. And if you must choose between sitting next to loud people or sitting near the kitchen or underneath a speaker, go for one of the latter two options. Because the sound of other people talking is most likely to disrupt your conversation, you’re better off sitting next to a mariachi band than a table of drunken stockbrokers.

Table Manners appears every Wednesday. Have a Table Manners question? Email Helena.

POST A COMMENT |19 Comments

COMMENT

  • @casualcat Definitely not rude. Just a few months ago my husband and I were seated next to a group of girls in their late teens talking in loud, graphic, and unappetizing detail about their body piercings. I asked our waitress to move us and she didn't bat an eye. She just found us a new table where we could enjoy the rest of our night.

  • is it rude to be asked to move?

  • I was at a BBQ resturant the other night and there was a family at the next table. I got to hear the story in (graphic detail) of the conception of this young ladies child. There was also a 2 year old running rampant being chased by a threatening mother (totally empty threats) and the youngster knew it.
    I believe this is only a symtom of rudeness that is sweeping the nation. People are not being...+READ

    I was at a BBQ resturant the other night and there was a family at the next table. I got to hear the story in (graphic detail) of the conception of this young ladies child. There was also a 2 year old running rampant being chased by a threatening mother (totally empty threats) and the youngster knew it.
    I believe this is only a symtom of rudeness that is sweeping the nation. People are not being taught that they are not the most important person on the planet.
    I just ate my ribs and left a quickly as possible.-COLLAPSE

  • it means going to extreme absurdity. LOL, what i wanna know is who is Helene, and what does she have to do with this?
    Wikipedia sez; Jumping the shark is a colloquialism used by TV critics and fans to denote that point in a TV show or movie series' history where the plot veers off into absurd story lines or out-of-the-ordinary characterizations, particularly for a show with falling ratings...+READ

    it means going to extreme absurdity. LOL, what i wanna know is who is Helene, and what does she have to do with this?
    Wikipedia sez; Jumping the shark is a colloquialism used by TV critics and fans to denote that point in a TV show or movie series' history where the plot veers off into absurd story lines or out-of-the-ordinary characterizations, particularly for a show with falling ratings apparently becoming more desperate to draw viewers in. In the process of undergoing these changes, the TV or movie series loses its original appeal. Shows that have "jumped the shark" are typically deemed to have passed their peak.-COLLAPSE

  • I am obviously outside of the mainstream. Could some kind soul explain what "jumping the shark" means?

  • i was delighted in Italy this year (2008) when with out fail every person who received a phone call on their cell phone in the restaurants we frequented, left to speak outside. it was a delight and we found Italians so animated it was delight for us, without being overbearing. You should live in Greece, where it's so loud, everyone is talking on their cell phones at once, the kids are running...+READ

    i was delighted in Italy this year (2008) when with out fail every person who received a phone call on their cell phone in the restaurants we frequented, left to speak outside. it was a delight and we found Italians so animated it was delight for us, without being overbearing. You should live in Greece, where it's so loud, everyone is talking on their cell phones at once, the kids are running amoke, they stub their cigarettes out in their food and leave half the food on the table.-COLLAPSE

  • In my opinion, there is in fact a certain "indoor voice" expected of diners in a restaurant, and it's totally fine for one to remind loud talkers of this fact if they're disturbing everyone else. If the restaurateur knows what they're doing, though, I shouldn't have to get up and interrupt my dinner - the waiter, maitre d' or other "official" figure should keep an eye on things, and (common sense...+READ

    In my opinion, there is in fact a certain "indoor voice" expected of diners in a restaurant, and it's totally fine for one to remind loud talkers of this fact if they're disturbing everyone else. If the restaurateur knows what they're doing, though, I shouldn't have to get up and interrupt my dinner - the waiter, maitre d' or other "official" figure should keep an eye on things, and (common sense here, please!) let the table know that they're being too loud. I think Helena is perhaps a little too willing to bend over backwards herself in order to avoid "bothering" anyone else. But let's face it, if people are being rude, they deserve to be told as much.

    Naturally, this doesn't apply in bars or places with live music.-COLLAPSE

  • One of my favorite lunch places has tiny two-person tables that are thisclose together. I was happily munching on a sandwich with my friend when a man and a woman sat down next to us and the man proceeded to narrate the goriest parts of a VH1 special on rock star overdoses quite loudly, considering the subject matter (bodily fluids, hypodermic needles, Axl Rose, etc.). I tried to ignore it but it...+READ

    One of my favorite lunch places has tiny two-person tables that are thisclose together. I was happily munching on a sandwich with my friend when a man and a woman sat down next to us and the man proceeded to narrate the goriest parts of a VH1 special on rock star overdoses quite loudly, considering the subject matter (bodily fluids, hypodermic needles, Axl Rose, etc.). I tried to ignore it but it was starting to turn my stomach, so I leaned over the six inch gulf between our tables and politely informed the man that I could hear his conversation and it was ruining my lunch.

    He looked very sheepish and stopped talking about drowning in vomit. I enjoyed the rest of my lunch.

    If someone is irritating you and you feel that you can bear with possibly being snubbed, then say something. I think it's better than moving, because most likely your less spineful fellow diners are thinking the same thing, which makes you a hero or something.-COLLAPSE

  • One of my favorite lunch places has tiny two-person tables that are thisclose together. I was happily munching on a sandwich with my friend when a man and a woman sat down next to us and the man proceeded to narrate the goriest parts of a VH1 special on rock star overdoses quite loudly, considering the subject matter (bodily fluids, hypodermic needles, Axl Rose, etc.). I tried to ignore it but it...+READ

    One of my favorite lunch places has tiny two-person tables that are thisclose together. I was happily munching on a sandwich with my friend when a man and a woman sat down next to us and the man proceeded to narrate the goriest parts of a VH1 special on rock star overdoses quite loudly, considering the subject matter (bodily fluids, hypodermic needles, Axl Rose, etc.). I tried to ignore it but it was starting to turn my stomach, so I leaned over the six inch gulf between our tables and politely informed the man that I could hear his conversation and it was ruining my lunch.

    He looked very sheepish and stopped talking about drowning in vomit. I enjoyed the rest of my lunch.

    If someone is irritating you and you feel that you can bear with possibly being snubbed, then say something. I think it's better than moving, because most likely your less spineful fellow diners are thinking the same thing, which makes you a hero or something.-COLLAPSE

  • Many years ago, when my son was about six, we were at a nice restaurant at the beach. A group of 8 came in, obviously just off the golf course and had already hit the 19th hole. They were seated at a table near us. They were quite loud, and somewhat profane. My son went to the hostess and asked "May we move to another table. Those men don't know how to use their inside voices and they are using...+READ

    Many years ago, when my son was about six, we were at a nice restaurant at the beach. A group of 8 came in, obviously just off the golf course and had already hit the 19th hole. They were seated at a table near us. They were quite loud, and somewhat profane. My son went to the hostess and asked "May we move to another table. Those men don't know how to use their inside voices and they are using words that my mother doesn't like."

    You never say a group of guys quiet down so fast. When they left one of the guys came over and apologized to my son for upsetting his mother.-COLLAPSE

  • Well it wouldn't be chowhound if Helena didn't get at least one snarky yet unhelpful comment. I think it's a requirement. Loved learning this: “The more similar sounds are, the harder it is to filter out the ones you are interested in,” On top of that, she explains, “The brain is both hard-wired and trained to focus on speech.”
    I didn't know that and I am going to try the monkey parrot trick...+READ

    Well it wouldn't be chowhound if Helena didn't get at least one snarky yet unhelpful comment. I think it's a requirement. Loved learning this: “The more similar sounds are, the harder it is to filter out the ones you are interested in,” On top of that, she explains, “The brain is both hard-wired and trained to focus on speech.”
    I didn't know that and I am going to try the monkey parrot trick next time. Because there Will be a next time. I agree with HillJ about the cell phone effect. Coliver that is so considerate. When I worked as a hostess I remember one mom with a lively three year old requested a secluded table because her daughter sometimes bothered other diners. I was floored by her thoughtfulness and glad to comply. Ruthgree I feel your pain. I always try to scope out the dining room and get a strategic table for that exact reason. But I failed last week. Got a nice booth in the back but the host sat an elderly couple next to us after we had started eating and the old gent's cologne was peeling the wallpaper off the wall near us. Ugh! Well excessive cologne/perfume hairspray is another topic. But thanks Helena for writing this!-COLLAPSE

  • I actually think this is a smart, thoughtful piece...why jumping the shark? It *is* interesting to think about why other people's conversations might burrow into one's ear so deeply—and what our subsequent discomfort might signal either for society's downfall or for our own psychosocial issues.

    I *definitely* notice that I tend to get annoyed by loud laughter and that my annoyance is not...+READ

    I actually think this is a smart, thoughtful piece...why jumping the shark? It *is* interesting to think about why other people's conversations might burrow into one's ear so deeply—and what our subsequent discomfort might signal either for society's downfall or for our own psychosocial issues.

    I *definitely* notice that I tend to get annoyed by loud laughter and that my annoyance is not unrelated to my curiosity about their pleasure.-COLLAPSE

  • c oliver, your post reminded me of the time my sister took our father out for lunch. He was severely deaf but didn't believe it and refused to wear a hearing aide, so the only way we could communicate with him was to yell at him. Anyway, as my sister was paying the check, another woman (not even sitting next to them) came up to her and berated her for screaming at our father--showing disrespect...+READ

    c oliver, your post reminded me of the time my sister took our father out for lunch. He was severely deaf but didn't believe it and refused to wear a hearing aide, so the only way we could communicate with him was to yell at him. Anyway, as my sister was paying the check, another woman (not even sitting next to them) came up to her and berated her for screaming at our father--showing disrespect to the elderly, etc. My sister explained the situation.

    I also know of younger people who are hard of hearing...sometimes, it's true--people are just obnoxious or drunk or want to have everyone's attention. Then again, sometimes, they might simply be hard of hearing. Can't judge a book by its cover.-COLLAPSE

  • people just like to be loud in general. The best way to deal with it is to take the time to enjoy peace and quiet when it presents itself.

  • We dine occasionally with my 88 year old MIL who is hard of hearing even with a hearing aid. If it's a nicer than usual meal out, I always ask when I make the reservation if we can be seated in a quieter area and at least not in the middle of the room. That would work for anyone.

  • I have had a few meals while wearing a portable CD player (I was listening to music by Alan Hovhaness). It seemed to work, although perhaps the restaurant wasn't too noisy.

  • I blame cell phone use. The public has gotten so comfortable with talking aloud since cell phones were introduced that I don't believe most people even realize they are talking loud.

    Sure you have the occasional "loud talker" that needs to share his/her story with the entire restaurant OR an a person who can't hear well enough to know what volume they are speaking at...but overall, I think...+READ

    I blame cell phone use. The public has gotten so comfortable with talking aloud since cell phones were introduced that I don't believe most people even realize they are talking loud.

    Sure you have the occasional "loud talker" that needs to share his/her story with the entire restaurant OR an a person who can't hear well enough to know what volume they are speaking at...but overall, I think cell phones have turned normal volume conversation into a yell fest.

    Only a small fraction of the restaurants I dine in can be blamed for poor acoustics. Any bar/restaurant on a super busy (and good for them in this economy) night can be deafening, but that's usually the sound of good times!-COLLAPSE

  • Parrots? Monkeys? British Parliament? The UN? If Helena hadn't jumped the shark before, she has now.

  • Another alternative would be to consult with the person who seated you...which I wish I'd done when we celebrated our 17th anniversary at the best restaurant in our area...and the elderly lady at the next table began to talk IN LOUD AND GRAPHIC DETAIL about her husband's undertaking cremation and others chimed in with their own "what the dead guy wore" stories.

    We were seated away from...+READ

    Another alternative would be to consult with the person who seated you...which I wish I'd done when we celebrated our 17th anniversary at the best restaurant in our area...and the elderly lady at the next table began to talk IN LOUD AND GRAPHIC DETAIL about her husband's undertaking cremation and others chimed in with their own "what the dead guy wore" stories.

    We were seated away from booths/wall, and the place was full. There was nowhere else we could go, and we'd already started our meal.

    It was SO LOUD that had the deceased man been buried instead of cremated, he would have heard them.-COLLAPSE