"We’re not allowed to tell our customers we don’t like a dish. So if you ask your server how something is and she says, 'It’s one of our most popular dishes,' chances are she doesn’t like it. —Waitress at a well-known pizza chain"
Question: At what "well-known pizza chain" is a customer likely to need the specialized expertise of the waitstaff in order to order correctly?
That said, it's hard not to enjoy (or believe) item #9:
"I knew one guy—he was a real jerk—he’d go to Costco and buy this gigantic carrot cake for $10 and tell us to say it’s homemade. Then he sold it for $10 a slice. —Steve Dublanica, veteran New York waiter and author of 'Waiter Rant: Thanks for the Tip—Confessions of a Cynical Waiter’”